With a second wave of Covid-19 bringing Europe to a dramatic slowdown, as more severe lockdowns are imposed, reports suggest that product and parts supplies for the Australasian markets are likely to come under pressure.
The Fendt Connect system gives customers and their dealers machine location and diagnostics data, including fleet statistic overview, alarm and maintenance notification by machine, alongside tracking of fuel level and DEF levels, engine hours, and historical machine path details. The system allows users to connect to Fendt tractors and harvesters, using the simple platform from any location, at any time.
“Customers can see the current status of their machines and how their machines have been performing in terms of fuel levels and consumption rates, engine hours and time to service, and current and historical positioning, over a secure data platform,” says Anthony Morgan, product manager for Fendt technology products. The benefits are said to include logistics management, remote accessibility, and more informed decision-making abilities.
For dealers, a selection of tools enables proactive and insightful service delivery, such as diagnostic support features, to help with planning and forecasting service support for customers. They also have an overview of machine activity, including service requirements, error codes, machine and owner information, and the ability to assist with remote diagnostics, allowing customer support to begin quickly and remotely.
A free five-year subscription is available to new Fendt tractor and harvester owners who purchased a compatible machine from 1st January 2020. Moving forward, more models will be introduced to the Fendt Connect lineup, achieving the Bavarian-based manufacturer’s goal of a fully connected fleet that allows customers to track and optimise individual machine and fleet performance, and dealers to support customers faster and better.